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  • 14+ years' experience

Service Areas · Dee Why

Window and Door Repairs for Dee Why Apartments

Aluminium windows and doors on a home in Dee Why

Dee Why is the most populous suburb on the Northern Beaches, and most of it lives in apartments: 81.9% of occupied homes were flats or units at the 2021 Census. That shapes almost every job I do here, so this page is built around the questions apartment owners, renters and strata committees actually ask me.

81.9%

of occupied homes are flats or units

ABS Census 2021, Dee Why

Who is responsible for my windows, me or the strata?

In most NSW strata schemes, windows and external doors are common property, which makes them the owners corporation's job to maintain and repair under section 106 of the Strata Schemes Management Act 2015. Some buildings have a by-law that hands that responsibility to lot owners. Check your by-laws or ask your strata manager, and I'll quote whoever is paying.

Do I need approval to replace my windows?

Usually, yes. Changes to common property, or to how the outside of the building looks, generally need owners corporation approval and sometimes a by-law. Like-for-like repairs, such as new rollers or a replacement pane, are a different matter. If you're planning an upgrade, talk to the strata committee first. I can supply product details and a quote for the meeting.

What's the 125 mm window lock rule?

Since 13 March 2018, NSW strata buildings have had to fit safety devices to openable windows where the drop outside is two metres or more and the bottom of the window is less than 1.7 metres above the floor inside. The device has to stop the window opening more than 125 mm and withstand a 250 N push. If yours are missing, broken or painted over, I can fit or replace them.

My sliding door is really hard to open. Do I need a new one?

Almost never. In Dee Why it's normally worn rollers and a track full of beach sand. Replacing the rollers and cleaning the track costs a fraction of a new door.

I'm a landlord. Can you deal with my tenant?

Yes. With 47.3% of Dee Why homes rented, a lot of my calls come from property managers. Give me the tenant's number and I'll arrange access, do the work and send you the invoice with photos.

Do you work on the older blocks and the newer ones?

Yes. Dee Why's town centre runs from 1960s shop-top buildings of two and three storeys to blocks of ten storeys. The older buildings tend to need roller and lock work; in the newer ones it's more often glass and seals.

Owner, Tenant or Strata Manager

Call 0426 419 789 for a free quote.

Google Reviews

What Our Customers Say

Real reviews from homeowners across the Northern Beaches and North Shore.

5.0
Based on 5 Google reviews

Robert G.

a week ago

Thanks Tyler. An absolute pleasure to deal with and top quality work.

Natalie W.

2 weeks ago

I cannot explain how happy I am with the level of service, expertise and turn around of my recent project! Thank you so much for bringing our horrible old windows to life. You did an incredible job and we are so thrilled. You are so great to work with so insightful, we couldn’t be happier with the outcome. Highly recommended and most certainly will be using you again in the future! Thank you legend we really appreciate the immaculate job you did! Love them!!!

Amanda B.

2 weeks ago

Great service & very responsive. Tyler is such a likable guy. Highly recommend. Thanks Tyler!

Mark A.

3 months ago

Great quality and service. Tyler and team were totally professional and went the extra mile to make sure everything was perfect… Need doors or windows give Kracken a go!

Eugene S.

3 months ago

Professional, hassle free. Installer was considerate and took the time to ensure the work was done right the first time around. Highly recommended.

Installer measuring an aluminium window opening
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