Robert G.
a week ago
Thanks Tyler. An absolute pleasure to deal with and top quality work.
Service Areas · Terrey Hills

Home Base
Terrey Hills is home base for Kracken, so a job here is often a five-minute drive. In 14-plus years of working on aluminium windows and doors, I've found the work up here has its own pattern: less salt than the beaches, more bush, bigger homes and a lot more glass.
One of the first jobs I did after setting up here was a family home that backed onto bushland. The owners wanted their old sliders swapped for a wide aluminium stacker door to the back deck. Before we talked colours, we talked about the bushfire rating on their block, because that decided the glass and the screens before anything else.
AS 3959
Terrey Hills backs onto national park bushland, with Ku-ring-gai Chase on one side and Garigal across Mona Vale Road, and the Rural Fire Service runs hazard reduction burns in the park next to the village. If your home is on bush fire prone land, new windows and doors need to meet AS 3959, the Australian Standard for building in bushfire-prone areas. Your Bushfire Attack Level (BAL) sets what that means for the glass, frames and screens.
| Level | What it means for windows and doors |
|---|---|
| BAL-LOW | Not enough risk for special requirements. Standard windows and doors are fine. |
| BAL-12.5 | Mainly ember attack. Where screens are fitted, the mesh must have gaps no bigger than 2 mm and be corrosion-resistant steel, bronze or aluminium. |
| BAL-19 | More embers and some radiant heat. Toughened glass and screening usually come into it. |
| BAL-29 | High risk. Toughened glass in non-combustible frames such as aluminium, and sliding doors that are tight-fitting in their frames. |
| BAL-40 and BAL-FZ | Fire-rated glass, bushfire shutters or specially tested systems. Specialist territory, and I'll tell you straight if your job is beyond a standard product. |
Your BAL comes from a bushfire assessment of your block, not from me. If you have one from a DA or a building certificate, send it through with your quote request and I'll price to it.
By the Numbers
That's a lot of wide sliders, bi-folds and stacker doors carrying heavy glass panels. Heavy panels wear rollers faster, so a door that's getting harder to push is usually telling you the rollers are going, before the track gets damaged.
86.5%
of occupied homes are separate houses
58.8%
have four or more bedrooms
ABS Census 2021, Terrey Hills
Checklist
If you're in Terrey Hills or Duffys Forest, call 0426 419 789 for a free measure and quote.
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